Frequently Asked Questions
What are your two primary services?
- Fully Managed IT Services: Cloudovus monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.
- Co-Managed IT Services: We collaborate with your internal IT team by handling patching, repetitive tasks, one-off services, and special projects. We manage the backend while your in-house IT handles everything else.
What other services do you offer?
- IT Consulting & Advisory: We provide expert advice to help you select and implement the right technology for significant growth.
- Cyber Security: Our experts protect your systems and data through vulnerability assessments and robust security measures.
- Web Development: We help you establish a powerful online presence and effectively reach your target audience.
- Mobile Development: We create customized mobile apps that align with your brand and goals.
- Cloud Services: Our cloud expertise ensures you find the right solutions for your business needs.
- NFT Development: We build Non-Fungible Tokens, leveraging our experience since 2016.
- Software Development: From custom CRM to Transportation Management Systems, we develop software tailored to your needs.
What business problems do you solve?
We solve a variety of business problems, including:
- Improving Efficiency: By managing your IT, we free up your resources, allowing you to focus on core business activities.
- Enhancing Security: Our cyber security solutions safeguard your data and systems from potential threats.
- Reducing Costs: Our IT solutions are designed to save you money by streamlining processes and reducing inefficiencies.
- Supporting Growth: Our consulting and cloud services provide the technological foundation to support your business growth.
What are your core services?
Our core services include:
- Fully Managed IT Services
- Co-Managed IT Services
- Cyber Security
- IT Consulting & Advisory
- Cloud Services
How are you different?
We are different because we offer a comprehensive, full-spectrum solution that covers all aspects of IT. Unlike many MSPs, we don’t just provide basic support but also deliver consulting, strategic growth, and specialized services like web and mobile development, NFT creation, and custom software development. Our approach blends technology and business expertise with exceptional care and communication.
How do you maximize responsiveness?
We maximize responsiveness through our proven methods, clear communication, and top-tier tools. Our team is dedicated to your success, with account managers and technicians working closely to address your needs promptly. Our scalable services also ensure that as your business grows, our solutions grow with you, maintaining stability and a long-term perspective.
What is your industry focus?
Cloudovus focuses on providing IT solutions across various industries, tailoring our services to meet the unique needs of each client. We excel in IT management, data security, cloud technology, and software development, with the flexibility to adapt to different sectors.